Agentic AI: The Next Big Thing?
Article from MHI Solutions Magazine
Oliver King‑Smith, co‑founder and chief technology officer for MHI member sSy.AI, recalls a few tense moments during a live demonstration of the company’s Supply Chain Operating Technology Intelligence platform (SCOTi) when the CTO for a prospective buyer asked it to identify bottlenecks in his operation.
Pronounced “Scotty”—a nod to sSy.AI’s Scottish links—the software promised to transform warehouse operations using a new kind of artificial intelligence (AI) called agentic AI to analyze vast amounts of data and provide insights to optimize layout, inventory management and workflow efficiency. And do it fast.
After “a bit of a heart‑stopping 30 seconds while SCOTi sat there thinking about it,” an answer came back that provided the CTO with an actionable insight: SCOTi found there was a long delay between when the pick was happening in the warehouse and when it was actually shipping out of the warehouse…
