Dematic Jumps to Help Customer Protect Their Front-Line Employees From COVID-19

MHI member companies are among the leading suppliers in manufacturing and supply chain and with the onset of the COVID-19 pandemic, many of these companies have been doing amazing things to better the safety of our citizens and the security of our economy. 

This week we spoke with MHI member company Dematic about their recent software initiative and how this is making a difference in the lives of others and in the fight against the spread of COVID-19.

Dematic was approached by one of their online grocery customers with a social distancing issue. The customer needed a software solution that enabled social distancing to ensure the health and safety of their front-line employees. With the highly contagious nature of COVID-19, Dematic knew it was imperative to act fast. The company looked at existing system functions and came up with ways of adapting to provide a minimum risk and fast-to-market solution. They took the best solutions back to the customer to review and decide, all within one working day.

The software update was developed by software engineers from DAI ― a UK-based company acquired by Dematic in February 2020 that specializes in logistics software solutions. It took the team less than three days to implement across the grocer’s entire network.

The solution is currently in 250+ stores, protecting the health and safety of hundreds of employees on the front lines. The new feature can be ‘switched off’ when conditions return to normal.

Supporting customers by working collaboratively with them is a Dematic hallmark.

“Dematic has always been focused on helping our customers respond quickly to critical business challenges ― it’s at the core of what we do,” said Hasan Dandashly, CEO, Dematic. “Now, given the coronavirus pandemic, it’s even more critical. Our customers’ employees are no longer simply order pickers, grocery retail workers and cashiers, but front-line workers. It is our duty as a business partner to provide creative solutions that make order fulfilment not just easier and faster but safer. This quick software update is the most recent example of how we take this role seriously with each project and with every customer.”

MHI applauds Dematic in their commitment to aiding our community in crisis. If you are an MHI member company who is also making a positive impact in these times of need, we want to hear from you! Please contact our MHI Membership department with your story.