DHL Reports on future logistics trends
DHL recently released its Logistics Trend Radar 2014 report. The report sketches a future landscape for logistics professionals and the challenges they will face and outlines solutions that are in development.
“The logistics industry is undergoing rapid and profound changes” says Matthias Heutger, senior vice president strategy, marketing and development, DHL Customer Solutions & Innovation. “As a truly global company we are in a unique position to draw on our experience in every geographical region on this planet as well as with clients from every single industry.”
New trends the report highlights include:
–Omni-Channel Logistics: The integration of different offline and online shopping channels making use of interactive eTags with personalized content and integrating social media and mobile devices
–Anticipatory logistics: The big data analysis of customer product searches, shopping histories, wish-lists and even cursor movements in order to send a shipment even before the customer places an order
–Crypto Payment: Universal payment systems that allow global cross-currency payments to clear in seconds, support any unit of value (frequent flyer miles, mobile minutes etc.) and make room for new pricing models e.g. via micropayments
Click here to view the complete report.
