Innovations in Last Mile Logistics
Article from MHI Solutions Magazine
Artificial intelligence (AI) is currently in the hype stage of new technology adoption; some proponents see it as the answer to many problems, including, for the supply chain industry, last mile logistics. While AI does have potential for resolving some last mile issues, it is just one part of an overall solution. It will take a combination of technology and human intelligence to take last mile delivery to the next level.
Logistics companies are generating massive amounts of data from their operations each day, and it can take them weeks or months to analyze data and resolve problems. With today’s powerful computers and AI, however, they can process this information in real time, gaining actionable insights into their operations. With AI, they can be more proactive in solving problems and/or can identify opportunities for improvements in their operations that will provide them with a competitive advantage.
Descartes uses AI to help customers configure its route planning systems for their specific needs. After customers answer a series of questions about their business objectives, the AI, drawing upon the logistics expertise which Descartes has embedded into the system, can recommend settings that will optimize routes to meet those objectives.
