Challenges Continue for the Retail Industry
Article from MHI Solutions Magazine
Like many industries, retail experienced a major transition during the COVID-19 pandemic as its customers’ shopping preferences and behaviors underwent radical changes. Now, the industry is weighing what the lessons of the pandemic were—and what should come next.
For retailers, there is no time to recuperate. The pandemic helped underline the intricate complexity of the retail supply chain, as well as the necessity of retailers to be prepared for the unexpected and to equip themselves to adjust and adapt no matter the newest challenge.
“As witnessed throughout the pandemic, supply chain disruptions can happen at any time and can significantly impact retail operations,” said Jonathan Gold, vice president of supply chain and customs policy for the National Retail Federation. “Retailers continue to focus on visibility, resiliency and diversification in order to mitigate future disruptions to the supply chain…”
